Our Responsibilities:

We work in partnership with each other and have an understanding that we both have responsibilities in this working relationship. As your registered dietitian, I will provide nutrition therapy and counseling to you. My service includes email and telephone contacts as needed for additional support. All information you share with me will be kept in strict confidence unless I have an explicit agreement from you that states otherwise. I will always render my honest and professional expertise to you in providing recommendations for your success and as such will acknowledge your progress with you. As the client, you agree to be on time for our appointments and respect the payment schedule we have arranged.

Payment:

Payment is expected prior to your first appointment (for virtual appointments) or at the time of your appointment (for in-person meetings).

Cancellation Policy:

In order to provide the most professional session for you, please understand that your appointment will start at your scheduled time. If you need to cancel or reschedule, please notify me at least 24 hours in advance of your appointment or one session will be deducted from your coaching package (waived for the first instance). All coaching sessions must be used within 1-3-6 months of your initial appointment depending on the coaching program selected (1 Month or 3 Month or 6 Month). If you wish to cancel your coaching program after the first or second session, refunds are processed as follows:

● Packages paid in full: a 50% refund will be issued
● Packages paid via payment plan: payments 2 through 6 will not be charged

No refunds will be issued after the third coaching session.

Appointment:

In order to provide the most professional session for you, please understand that your appointment will start at your scheduled time. If you need to cancel or reschedule, please notify me at least 24 hours in advance of your appointment or you will be charged for that scheduled time.

Recurring Message Terms and Conditions Sample

Effective Date: 02/07/2025

By opting in to receive SMS messages from Nuestro Nutrition LLC (“we,”“us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages Nuestro Nutrition LLC for customer support about nutrition services. Message and Data Rates may apply.

Message Frequency

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month. Nuestro Nutrition LLC reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Nuestro Nutrition LLC and carriers are not liable fordelays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy https://www.nuestronutritionllc.com/privacy-policy-disclaimer

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at isaac.anzaldua@nuestronutritionllc.com or 956-217-5113.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.